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Frequently
Asked Questions
Frequently Answered
Questions:
General
What's
Included FREE?
Our free services include Free Domain Search, 20MB Free webhosting,
Free Basic Domain Forwarding, Free Domain Parking, and a Free 'Under
Construction' Page. Many domain registration services and ISP's
charge $50US or more for these services (in addition to the domain
registration fee), but they have always been FREE from $8.95domains.com!
Domain Registration fees are NOT included
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How much does domain registration cost?
The cost for domain registration is as low as $8.95 per year. This is inclusive
of all registrar fees. We bill our customers directly, and remit the
registration fee to the official ICANN accredited registrar.
Charges will appear on
your credit card statement as Dynaserve Technologies Ltd.
Dynaserve is a Canadian company, and the final charges appearing on
your statement may vary slightly depending on the US exchange rate
on the day of billing.
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Is webhosting included with the domain registration?
Webhosting is available at no additional charge from our
webhosting partner 20MegsFree.com.
The free webhosting is sponsored by banner advertisements.
Bannerless hosting is available as a paid upgrade only. 20MegsFree
hosting account is a subdomain of 20MegsFree.com
(yourname.20megsfree.com). Domain Forwarding service is required to
redirect registered Domain Name to 20MegsFree subdomain URL. Basic
Domain Forwarding Service is available at no charge. If you do not
require webhosting, you may take advantage of our free under
construction page.
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Can
I cancel my domain registration?
No. The registrar has a very strict cancellation policy. Once a
registration has been processed it is non-cancelable and non-refundable.
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How
do I contact Dynaserve?
Please send email to support@dynaserve.com.
You may speak directly to one of our customer service
representatives Toll Free 1-800-882-7203 Mon-Fri,
9am-6pm PST [Intl: 1-604-532-9941]
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Domain
Registration
How long does it take to process the
registration?
Once your domain application
has been submitted, it must be reviewed by our staff to ensure
accuracy and completeness, and to verify payment. Domain
applications are then submitted to the Registrar for registration,
and will be added to the root name servers within 24hours.
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I
just registered my domain - why does it still show up as
'available'?
Please allow up to 24hours for your new domain registration(s)
to be added to the root name servers.
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Will
I receive confirmation once my domain registration has been
completed?
No. We do not send final confirmation of registration. Please
allow 24Hours for your new registration to be added to the root name
servers, then search for your domain using the search box on our
site. You will see your domain record. The WHOIS record serves as
your official proof of ownership. You will be notified if there is a
problem with your submission.
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Domain
Transfer
How
do I transfer my domain to my webhosting ISP?
Email DNS modifications to dnsadmin@dynaserve.com
and we will update your domain record. In the subject line put 'DNS
Change'. In the body of the email specify the domain name you wish
to transfer, and the Primary and Secondary DNS information
(hostnames and IP numbers) of the ISP that will be hosting your
site. Transfer requests must come from the email address of the
registered domain owner.
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How
do I transfer my domain to $8.95domains.com for Free Domain Parking
or Domain Forwarding?
Option #1 - Paid
Transfer (Adds one year to your domain registration)
Registrar transfer provides full access to the Domain
Control Panel features including domain record management,
web based DNS management, free domain and email forwarding,
and free webhosting, and adds an additional year to your existing domain name registration!
http://8.95domains.com/domain_transfer.htm
Option #2 - Manual
DNS Change
Manual
DNS changes provide only limited access to features of
the Domain Control Panel. Enhanced features such as
Domain Record Management and web based DNS management
will not be available.
Please contact the registration service you originally used to
register your domain name, and update your domain record with the
DomainContolPanel.com Primary and Secondary Nameserver Information:
| Primary Nameserver: |
NS1.DYNASERVE.COM |
209.153.215.205 |
| Secondary Nameserver: |
NS2.DYNASERVE.COM |
209.153.215.206 |
Dynaserve Technical Handle (Internic): AD5854-ORG. If you are
transferring to us to use our Domain Forwarding service, please
complete a Domain Forwarding order as well.
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How
long does a domain transfer take?
Domain transfers typically take 12-24hours to take effect and
propagate throughout the Internet.
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How can I check to
see if my DNS Transfer has been completed?
You can search your domain record at www.NSIRegistry.com
to see the new Primary and Secondary DNS information of your
webhosting ISP.
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Is
there any cost to transfer my domain?
There is no cost to perform a DNS change to move your domain
name to or from our servers. There is a fee for Registrar Transfer.
Registrar transfer involves moving your domain from one Registrar to
another, and it includes an additional year of domain registration.
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Domain
Record Modifications/Updates
How do I update my
domain record?
You may request changes to your domain records (DNS, Technical
contact, etc) at any time via email. Please direct any modification
requests to dnsadmin@dynaserve.com
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Why can't I modify my domain record at
networksolutions.com?
Networksolutions is no longer the central source for domain
names - there are many new ICANN accredited registrars
worldwide. We do not submit registrations through Network Solutions,
therefore you can not view or modify your domain records there.
Please submit any domain modifications directly to us at dnsadmin@dynaserve.com
and we will update your domain record accordingly.
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Domain
Forwarding
What
is Domain Forwarding?
Domain forwarding allows you to redirect traffic from your
domain name to another URL. With domain forwarding you can have a
FREE website from a free hosting ISP, or personal web space at your
local Internet Service Provider (ISP), and access it from your new
domain - with no monthly hosting fees!
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How
do I order Domain Forwarding?
Click on one of the links below to order Domain Forwarding:
1) Basic Domain Forwarding
- FREE (Sponsored
by advertisements)
2) Premium
Domain Forwarding - Only $49.95US per year (Includes
Cloaking)
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How long does it take to setup my
domain forwarding account?
It typically takes 24-48 hours after submission for your domain
forwarding to be setup. Once the setup is complete, we will send you
a confirmation email.
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How do I make
changes to my domain forwarding?
You may change your Domain Forwarding information (Destination
URL, Page Title, Keywords & Description) online in realtime in
the DomainControlPanel.com Members Area:
http://members.DomainControlPanel.com
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Why do I have to
enter keywords and description?
You enter keywords and description so that when you are
submitting your site to search engines, the search engine will be
able to index the site properly.
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Do you submit
my website to the search engines?
No. We do not submit your site to the search engines.
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What is Domain
Cloaking?
Domain Cloaking hides the destination url of your website. Once
you arrive at your destination URL, all links will be active as
usual, however the location URL in your browser will always say www.YourDomain.com.
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Email Forwarding
How do I order Email Forwarding?
To order Email Forwarding please use our online setup form at:
http://8.95domains.com/setup.htm
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How long does
it take to setup my Email forwarding account?
It typically takes 24-48 hours after submission for your email
forwarding to be setup. Once the setup is complete, we will send you
a confirmation email.
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How
do I make changes to my Email Forwarding?
You may change your Email Forwarding information (Destination
email address, or email address at your domain name) at any time by
filling out our online setup form at:
http://8.95domains.com/setup.htm
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Domain
Parking
How
do I get my Free 'Under Construction' page?
When you register your domain through $8.95domains.com, you
automatically receive a free 'under construction' page. If you
transfer your domain name to us for free parking, once we have
received confirmation of the transfer we will provide you with a
free under construction page.
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Can
I customize my 'Under Construction' page?
The 'under construction' page is generic, and is not editable or
customizable. If you would like publish content under your domain
name, you will need a web hosting or Domain Forwarding account.
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